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Terms of Sales


The presentation, content and various elements of this site together constitute a work protected by the laws in force on intellectual property. In accordance with the laws governing intellectual, literary or artistic property rights, the reproduction, representation or adaptation of all or part of the elements making up this site are strictly prohibited without the prior written consent of their respective author.

In accordance with the provisions of the Law for Confidence in the Digital Economy, we inform you that:

Director of publication: Mathieu GERARD


Headquarters address: SASU Service Paris Transports
79 Marcadet Street
75018 Paris, France


SIRET number: 79415929300024 RCS Paris

Transport license awarded to: 
Paris Transports Service, license n ° EVTC075170058

Professional Insurance Policy: 
Cogeas Assurances , contract n ° 125990675 with
the MMA Company Fleet Company
160 rue Henrie Champion
72035 Le Mans Cedex 1

Web hosting: UByNet - 34 rue du Plateau
75019 Paris, France


The company SERVICE PARIS TRANSPORTS WHICH IS BRANDED  "ParisTuktuk" whose head office is  79 rue Marcadet, 75018 Paris ,  registered under number  79415929300016

Represented by MATHIEU GERARD, having all powers for the effects and benefits hereof,

These general conditions are applicable to any purchase, use or reimbursement of any product (the product), as well as to any use of the site.  operated by ParisTuktuk




The internet platform offers an online catalog describing all the services offered by ParisTuktuk.

ParisTuktuk reserves the right to complete the present online catalog or to cease their distribution at its sole discretion and at any time.


Refers to the client and / or the company ParisTuktuk


Refers to the purchaser of an activity, the customer may or may not be the beneficiary of the service depending on whether he will make personal use of the latter or not.


Refers to the person connecting to the site, without necessarily being a customer or a beneficiary.


Refers to the service provided by ParisTuktuk to the beneficiary from the selection of offers contained in its catalog, it being understood that the conditions for performing this service are dependent on availability on the date chosen by the beneficiary


Refers to any information used in particular on the Internet to identify a natural person (last name, first name, email address)


Refers to small files sent to the hard drive of the user's computer in order to facilitate his navigation on the site and to allow him access to  most suitable pages when they return to the site


Designates the site accessible under the URL  www.




2.1 Object of the contract

The object of these general conditions of sale is the definition of the terms and conditions surrounding the marketing by the company ParisTuktuk of its products and services.


2.2  Prior acceptance of the general conditions of sale

Acceptance of the general conditions of use is essential prior to access or  to the use of the site, to  the acquisition, reception or use of an activity on the site.

The user reads the general conditions of sale in their entirety by clicking on the hypertext link provided for this purpose, and accepts them by checking the box provided.

Failure to accept the general conditions of sale according to the aforementioned terms deprives the user of the possibility of continuing the reservation process in progress.

In the event of opposition to said general conditions, the user will refrain from using the site and from initiating the reservation process.


2.3 Applicability of the general conditions of sale

These general conditions of sale are applicable only to bookings of activities made on the site or by telephone.


2.4 Modification of the general conditions of sale

ParisTuktuk reserves the right to make changes to these general conditions of sale at any time, and  without notice, it being understood that, if necessary, the modifications will be inapplicable to reservations previously accepted and confirmed by the company ParisTuktuk.


2.5 Customer capacity

Any Customer declares to have the legal capacity in accordance with article 1124 of the Civil Code to contract and use the Site in accordance with the General Conditions of Sale and Use of the Site.



3.1 Via the website 

3.1.1 Reservations can be made by the user on the website

3.1.2 The user selects one or more activities offered on the online catalog

3.1.3 A summary is then sent to the user, showing the choices made as well as the price of the total amount of the reservation, with indication of the method of payment for which the user chooses.

3.1.4 Pursuant to the provisions of article 1369-5 of the Civil Code, this first click allows the user to check the details of his reservation. and the total price thereof, and to rectify any errors before the final reservation is recorded.

3.1.5 The reservation is not recorded and the deemed contract formed after confirmation of the reservation formalized by the second click operated by the user.

3.1.6 Pursuant to the provisions of article 1369-5 paragraph 2 of the Civil Code, a confirmation email will be sent to the user, acknowledging receipt of the reservation sent to the company ParisTuktuk.

3.1.7 The storage and printing of the confirmation email will enable the customer to provide proof of the booking with ParisTuktuk.

3.1.8  ParisTuktuk intends to specify that in the event of payment by credit card, the contract will only be deemed to be definitively concluded subject to the acceptance of payment by the customer's bank.

In the case of payment by check, transfer or cash, the contract will only be deemed to be definitively concluded upon receipt of the check by the company ParisTuktuk at the latest on the day of the reservation.

3.2 By phone

3.2.1 The reservation by telephone is possible during the opening hours of the company ParisTuktuk.

3.2.2  A confirmation email will be sent to the customer by email, giving the details and the total amount of the final reservation recorded.



4.1 Activity prices  are  indicated in euros including tax and are those in force on the day of booking.

4.2 The activities are subject to VAT at the rate in force.

4.3 The user may choose to pay by credit card, by transfer, by check or by cash.

4.4  Payment by credit card can be made by Carte Bleue, Visa, Eurocard / Mastercard, Maestro.

4.5 The customer will indicate in the area provided for this purpose the bank card number, its validity date and the security pictogram on the back of the bank card, in the case of an online purchase of an activity.

4.6 This method of payment will result in the immediate debit, on the date of the booking, of the whole or a deposit of the amount thereof.

4.7 In the event of non-payment or refusal of authorization from the customer's bank, ParisTuktuk will be entitled to suspend the reservation process.

4.9 In the event that the customer has a paypal account, if the customer opts for payment by credit card, the customer will be able to pay by his paypal account.

If the customer does not have a paypal account, he will be offered to create one by following the instructions that will be sent to him.

4.10 In the case of payment by check, the checks must be sent by the customer to the address indicated in the confirmation email.

4.11 The checks sent must imperatively contain the reference of the reservation made, failure to do so may result in the cancellation of said reservation.



5.1 The data entered in the databases of the company ParisTuktuk constitute proof of past bookings, subject to a manifest material error of which it is the customer's responsibility to provide proof.

5.2 Data relating to past reservations constitute accepted and opposable means of proof under the same conditions as documents drawn up in writing.



6.1 Activity reservations are subject to regular checks. The proper functioning of these controls may force the company ParisTuktuk to suspend the process of making reservations, and to request the user to provide supporting documents, such as proof of address, identity or debit, which must be in accordance with the information entered by the user when making the reservation, as well as the contact details of the holder of the bank card used, billing details entered during the reservation as well as, where applicable, the contact details of the holder of the payment card used.

6.2 The information collected during these checks may be subject to automated data processing, this  in order to define a level of transaction security and fight against credit card fraud



The delivery of the activities to the client will entail transfer of ownership and risks.



8.1 Any error relating to the activities ordered must be reported by the customer, by letter or email (contact section of the site), within 72 hours of the date of receipt of the reservation.

8.2 Complaints which are not made under the conditions stipulated in this article cannot be taken into account, and cannot in any case give rise to the implementation of the company ParisTuktuk with regard to the customer.



9.1 The general conditions of sale must be brought to the attention of the beneficiary of the activity. This transmission of information will be taken care of by the customer if necessary.

9.2 The possibility  to benefit from a service is subject to the prior presentation of the confirmation email, for activities purchased online.

9.3 The photographs presented in the catalog are not contractual, and any partial or complete reproduction is prohibited.

9.4 The delivery of the Service is subject to the specific conditions of the company ParisTuktuk, in particular in terms of cancellation or modification of the reservation, age limit and physical conditions of the Beneficiary (s).

In any case, the company ParisTuktuk cannot be held liable for the performance of any service.

9.5 Certain conditions to be taken into consideration (weather forecast, physical condition of the participants.), The ParisTuktuk company may validly refuse the performance of the service, or proceed with its postponement, in the event of failure to meet the required conditions.

9.6 The beneficiary is required, within the framework of the performance of the service, to comply with elementary rules of prudence, in particular with regard to high-risk sports activities. Aware of these risks, the beneficiary declares to fully accept the consequences.  



Any request for information and details relating in particular to  purchase, reimbursement,  the exchange, to the functioning of the activities, must be addressed to the ParisTuktuk Company by email or by post.



13.1 The Website  is declared to the CNIL.

13.2 ParisTuktuk will use the  collection of personal data concerning the Customer when making Product reservations, this information will be required to validate said reservation.

13.3 The Customer will have the possibility to oppose free of charge, except those related to the transmission of the refusal, to the use of his personal data, when these are collected and each time a prospecting email is sent to him. .

13.4 The  Société ParisTuktuk may also be required to transfer data concerning the User to third parties including its Partners.

13.5 Pursuant to the provisions of law n ° 78-17 of 6 January 1978 "Informatique et Libertés", modified, the customer has a right of access, rectification, deletion of personal data and a right of opposition that you exercise.

To do this, you must send a letter to the correspondence address of the company ParisTuktuk.

13.6 The User is informed that the Site uses Cookies designed to be used only by the company ParisTuktuk.

Thus, at each connection to the Site, Cookies allow in particular the recording of the  type and  the version of the User's browser, the history of his reservations, the products consulted, the dates and times of the visit.

To benefit from all the features of the Site, it is therefore preferable that the User sets his Internet browser (for example Internet Explorer, Mozilla Firefox, Safari) so that it accepts Cookies.

The user has the option to oppose the registration of these cookies.

In fact, most Internet browsers allow you to configure Internet and security options or even User preferences in order to refuse or disable Cookies, or to obtain a message which will notify the User of the sending. of Cookies.



14.1 The company ParisTuktuk can in no case be held liable if the non-performance or poor performance of the contract is attributable to the Customer, or to the unforeseeable and insurmountable fact of a third party foreign to the provision of the Services provided for in the contract, or to a case of force majeure.

14.2  Full liability provided for in the aforementioned article L. 211-16 is excluded, in accordance with article L. 211-17 of the Tourism Code. 

14.3 Unless otherwise provided by law, the company ParisTuktuk may in no case be held liable in the event of damage caused by the Customer.



In the event that one of these provisions should be declared null or deemed unwritten, the validity of the other provisions of the General Conditions of Sale will not be affected.  



ParisTuktuk has taken out civil and professional liability insurance which covers in particular the financial consequences that may fall to the insured due to bodily, material and immaterial damage caused to the Beneficiary as a result of faults, errors of fact or of law, omissions or negligence committed in the course of its activity as a business transmitter.



The law applicable to the General Conditions of Sale and the contract concluded on the occasion of an activity reservation is French law for all disputes relating, in particular, to their validity, interpretation, execution or termination.  



The competent court in the event of a dispute will be that of the plaintiff's choice, that of the defendant's domicile, or of the place of actual delivery of the Product.



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